Information We Collect

If you reach out regarding corporate floral designs or gift services, we gather information you choose to share. This covers your full name, company name, email, phone, delivery locations, and particular specifications for your floral requirements. Payment details are collected when placing orders and handled securely by our payment partners.

For corporate clients, we may also obtain additional business data like company registration numbers, preferred delivery timelines, and budget constraints to tailor our services accordingly.

When you browse our site, it automatically collects technical details such as your IP address, browser, device information, and how you move through the site. We use this to optimize performance and learn how customers discover our offerings.

How We Use Your Information

We mainly use your data to complete orders and deliver high-quality service. This involves handling purchases, arranging deliveries, crafting custom bouquets per your specs, and keeping you informed about your service requirements.

We also leverage information to enhance our offerings and website experience, helping us identify the most valuable corporate floral services for our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

LilacLaneQuarry respects your privacy and does not sell personal data to others. We disclose information only as needed to deliver our services or to comply with the law.

We may share essential data with trusted service partners who support our operations, including delivery partners, payment processors, and tech service providers. These partners are contractually bound to protect your information and limit use to their designated services.

We may disclose data when required by law, a court order, or government request. We may also share to safeguard our rights, property, or safety, or the safety of customers and staff.

Data Protection Measures

We treat the security of your personal data with utmost seriousness and implement appropriate technical and organizational safeguards to protect it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is entirely secure. We continuously update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit the use of your personal information.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep your personal data only as long as needed to provide our services and meet legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can manage cookie settings via your browser’s preferences. Note that turning off some cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only LilacLaneQuarry and our site. We are not liable for the privacy practices of these external sites.

We recommend checking the privacy policies of any third-party sites you reach through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.